Geekdom Online Workshop: Managing Dispersed Teams & Remote Employees
About this Geekdom Workshop:
We’ll discuss the critical components to providing excellent customer service and support through distributed workforces and distributed leadership. We’ll review the aspects of a Customer Engagement Strategy that may be most affected by a distributed workforce, and offer guidance on how your company can continue to excel at serving your customers. We’ll also leave plenty of time for Q&A and scenario discussions, to ensure this session serves your most acute customer service needs.