Geekdom Online Workshop: Managing Dispersed Teams & Remote Employees

About this Geekdom Workshop:

We’ll discuss the critical components to providing excellent customer service and support through distributed workforces and distributed leadership. We’ll review the aspects of a Customer Engagement Strategy that may be most affected by a distributed workforce, and offer guidance on how your company can continue to excel at serving your customers. We’ll also leave plenty of time for Q&A and scenario discussions, to ensure this session serves your most acute customer service needs.

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